The Account Balance tab shows every event that impacts your Giftronaut balance, including pre-fund deposits, refunds, order payments, promotional credits, and transfers between team members. This view is especially useful for finance and accounting. You are not able to delete any event for accurate bookkeeping.
What you can see
Deposits: Credit card and ACH/wire (invoice) funding (pending/processed)
Receipts & Invoices: Download payment receipts and invoices
Order payments: Balanced used for placed orders
Adjustments: Refunds, cancellations, and promotional credits
Internal movements: Transfers between team members
How to access and download
Log in to your Giftronaut account.
Open the Account Balance tab.
To export, click the Download button next to History for a full report.
To download a specific funding invoice, click the PDF icon next to that funding request.
Filters
Use the filters at the top of the tab to narrow results by:
Request date (range)
Account (if your team has multiple members)
Status (e.g., Pending, Processed, Balanced Used)
Notes
Data in Account Balance is read-only and not customizable.
Exports reflect the current filter set; clear filters before exporting if you need a full history.
If a transaction you expect to see is missing or stuck in Pending, please contact support@giftronaut.com.