ACH and wire transfers have no funding fees and are Giftronaut’s recommended funding methods for larger deposits.
Steps
In your dashboard, select Add Funds.
Choose Invoice (ACH/Wire)
-
Enter the funding amount (minimum $100 USD) and your company information.
- You’ll also be asked for a Remitter Name — the name that will appear on your bank transfer. This is required when placing your first funding request and is pre-filled from your most recent invoice on all subsequent requests.
Download the invoice or email it to whoever is responsible for payment.
Initiate the transfer from your bank using the banking details on the invoice.
Processing time and fees
Fee: No fees.
Processing time: Wire transfers typically take 1–2 business days to become available, while ACH transfers take 2–5 business days, starting from the date the customer’s bank sends the payment.
After you send the transfer
Please notify us via email at funding@giftronaut.com with the following information:
- Company Name
- Funding Amount
- Reference Account Number
- Invoice Number
Voiding your funding request
ACH and wire funding requests can be voided directly from the Account Balance tab using “Void Funding Request,” without contacting support.
Notes
The invoice contains all bank details required to initiate an ACH or wire transfer.
- Giftronaut does not withdraw funds directly from the customer's bank account. All ACH and wire transfers must be initiated through the customer's bank.
Funds become available in your Giftronaut account once we receive your payment.
You will receive an email confirmation and a browser push notification when the balance updates.