A Giftronaut account has to be pre-funded before any order can be placed, and funds can be added either by credit card or by invoice paid through ACH or wire transfer.
To add funds:
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In your dashboard, click Add Funds.
Choose your method: Credit Card or Invoice (ACH/Wire).
- Follow the on-screen prompts to complete the deposit.
For step-by-step instructions, see:
Payment status
Funds appear as Pending in the Account Balance tab until the payment is received and posted. Once the balance is updated, the account receives an email confirmation and a browser push notification.
How long does it take for funds to become available?
| Payment method | Typical timeline* |
|---|---|
| Credit card | Almost instant during US business hours; up to 1 business day otherwise |
| ACH Transfer | 2-5 business days after you send the funds |
| Wire Transfer | 1-2 business day after you send the funds |
* In rare cases, additional verification may be required. If so, processing can take up to 2 business days for credit card deposits.
Fees and limitations
Giftronaut charges a 3% processing fee on credit card deposits and no fee at all on ACH and wire deposits.
A Giftronaut funding request has a minimum of $100 USD and a standard maximum of $100,000 USD, though that maximum can be raised for an account on request.
Giftronaut does not currently offer automatic account replenishment. Each top-up must be initiated by the customer through the dashboard.
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Giftronaut does not accept checks. Any checks received are securely shredded and will not be deposited. Please use ACH/Wire or credit card instead.