The Account Balance tab shows every event that impacts your Giftronaut balance, including pre-fund deposits, refunds, order payments, promotional credits, and transfers between team members. This view is especially useful for finance and accounting. Account Balance entries are read-only and cannot be deleted, ensuring a complete record of all funding and spending activity.
What you can see
Deposits: Credit card and ACH/wire (invoice) funding (pending/processed)
Receipts & Invoices: Download payment receipts and invoices
Order payments: Balanced used for placed orders
Adjustments: Refunds, cancellations, and promotional credits
Internal movements: Transfers between team members
How to access and download
Log in to your Giftronaut account.
Open the Account Balance tab.
To export, click the Download button next to History for a full report.
To download a specific funding invoice, click the PDF icon next to that funding request.
Filters
Use the filters at the top of the tab to narrow results by:
Request date (range)
Account (if your team has multiple members)
Status (e.g., Pending, Processed, Balanced Used)
Notes
Data in Account Balance is read-only and not customizable.
Exports reflect the current filter set; clear filters before exporting if you need a full history.
If a transaction you expect to see is missing or stuck in Pending, please contact support@giftronaut.com.