Web push notifications

Giftronaut can send web push notifications to help you stay updated on important account activity, including funding confirmations, low balance alerts, and scheduled order reminders.

Push notifications are sent in addition to email notifications, so you can stay informed even when you are not checking your inbox.

Enabling push notifications

When you log in to the Giftronaut portal, you may see a prompt asking you to allow notifications.

To enable push notifications, two permissions are required:

1. In the Giftronaut portal, click Allow when the notification prompt appears.
2. Your browser will then ask for permission. Click Allow to activate notifications on that browser.

Once both steps are complete, push notifications will be active for your account. You can also enable or update notification permissions at any time through your browser settings.

Types of Push Notifications

Depending on your account activity and settings, you may receive push notifications for events such as:

• Funding confirmation — when an ACH/wire or credit card deposit is confirmed and available in your balance
• Smart Order low balance — when your balance may be insufficient for an upcoming scheduled Smart Order
• Campaign low balance — when your balance may be insufficient for an upcoming campaign send
• Scheduled send reminders — reminders before a scheduled order is sent
• Weekly delivery report — a recurring summary of recent order activity
• Weekly feedback alert — a reminder to review pending recipient feedback

Notes

• Push notifications are tied to the browser where you granted permission. To receive notifications on multiple devices, enable them separately on each.
• Notifications are supported on Chrome, Safari, and Firefox.
• You'll continue to receive email notifications regardless of your push notification settings.

Troubleshooting

Not receiving notifications?

To receive Giftronaut web push notifications, notifications need to be enabled in both your browser and your computer’s system settings.

If you’re not seeing notifications, please check the steps below.

1. Check your browser settings

   • Click the lock icon (or site settings icon) in your browser’s address bar and make sure notifications for Giftronaut are set to “Allow”.

   • In Chrome, you can also paste chrome://settings/content/notifications into your address bar

     • Check whether Giftronaut appears under Allowed to send notifications

     • If it appears under Not allowed to send notifications, click it and change the permission to Allow

2. Check your computer’s notification settings

   • Mac
     Go to System Settings → Notifications → select your browser (for example, Chrome) → turn on Allow Notifications and choose Banners or Alerts (not “None”).
     Also make sure Focus or Do Not Disturb is turned off in Control Center.

   • Windows
     Go to Settings → System → Notifications → make sure notifications are turned on, then find your browser in the app list and turn it on.
     Also check that Focus Assist or Do Not Disturb is turned off.

Still not working? 

Try turning browser notification permission off and back on, then refresh the page. Resetting the notification connection resolves most issues.

Notifications disappearing too quickly?

Notification display duration is controlled by your operating system, not Giftronaut. Adjust how long notifications stay on screen in your device's notification preferences

• Mac
  Go to System Settings → Notifications → select your browser → choose Alerts instead of Banners.
  Alerts stay on screen until you dismiss them.

• Windows
  Go to Settings → Accessibility → Visual effects → adjust Dismiss notifications after this amount of time to a longer duration (for example, 30 seconds, 1 minute, or 5 minutes).

You can also review missed notifications by opening the notification center from your taskbar.